Strategic Planning Agency Display
| Department of Taxation [161] |
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Biennium:
Strategic Planning
Mission:
Serving the public by acting ethically and efficiently in our administration of Virginia’s tax laws.
• Full Strategic Plan (FIX)
• Custom Plan (choose which sections to show)
• IT Strategic Plan (as posted on VITA's website)
Document Archive
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See current year operating plan with budget broken out by program
There are no active capital projects for this agency
APA Datapoint - An Auditor of Public Account's site that includes expenditures, revenues
and lots more information about state agencies.
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| Performance Measures |
| View the Detailed Measures Report for this agency) |
| Name | Class |
|---|---|
| Agency Costs per Capita | Other Agency |
| Average employee development days per employee per year | Other Agency |
| BELONG Score | Other Agency |
| Cost to collect $1 in taxes | Productivity |
| Impressions (number of taxpayers who have viewed our content on tax.virginia.gov) | Agency Key |
| Number of completed succession plans | Other Agency |
| Percentage complete and project health | Agency Key |
| Percentage of calls answered before callers disconnect | Productivity |
| Percentage of employees attending leadership training | Agency Key |
| Percentage of individual returns sent to Error Resolution | Agency Key |
| Percentage of returns and payments filed electronically | Agency Key |
| Percentage turnover rate within 1 year | Agency Key |
| Percentage turnover rate within 5 years | Agency Key |
| Percentage variance on official revenue forecast | Other Agency |
| Total number of incoming calls | Other Agency |
p510 - Strategic Planning Agency Display - 06-07-2025 18:01:27
