Performance Measure

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Agency |
Department of Taxation (161) |
Measure Name |
Total number of incoming calls |
Measure Last Modified
09-05-2023 04:12 p.m.
|
Measure Last Published
09-03-2024 03:17 p.m.
|
Status
Active
|
Data Source and Calculation
|
Enterprise Priorities and Strategies |
Initiative |
Priority |
Strategy |
Service Area Code |
Service Area Name |
Name |
Date |
Result |
Note |
Baseline |
|
583020.0 |
FY22 |
Short Target 2025 |
|
None |
No target |
Long Target 2027 |
|
None |
No target |
Year |
Q1 |
Q2 |
Q3 |
Q4 |
Note |
2021 |
|
|
|
|
|
2022 |
|
|
|
|
|
2023 |
156,097 |
136,865 |
193,553 |
216,065 |
|
2024 |
130,311 |
130,116 |
169,441 |
190,800 |
|
2025 |
|
|
|
|
|
|
Measure ID |
161.0027 |
Measure Class |
Other Agency |
Measure Type |
Output |
Year Type |
State FY |
Preferred Trend |
Stable |
Frequency |
Quarterly |
Statistical Unit |
|
|
sp134 Performance Measure - 06-08-2025 04:24:19
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https://reports.dpb.virginia.gov/sp134?measureid=161.0027