Performance Measure
Report Filter
Export to
CSV
Excel
PDF
Help
Back to Report Menu
 
Agency Compensation Board (157)
Measure Name Satisfaction level with the Compensation Board's automated systems.
Measure Last Modified
04-28-2017 02:04 p.m.
Measure Last Published
09-06-2019 10:41 a.m.
Status
Active
Data Source and Calculation
Overall satisfaction level with Compensation Board automated systems.  This is determined from responses to questions on the Compensation Board's annual customer service survey.
Enterprise Priorities and Strategies
Initiative Priority Strategy
Government and Citizens Customer Service Deliver high quality products and services to customers in a timely manner.
Associated Service Areas
Service Area Code Service Area Name
30710 Financial Assistance for Regional Jail Operations
30712 Financial Assistance for Local Law Enforcement
30713 Financial Assistance for Local Court Services
30716 Financial Assistance to Sheriffs
30718 Financial Assistance for Local Jail Operations
35601 Financial Assistance for Local Jail Per Diem
35604 Financial Assistance for Regional Jail Per Diem
71701 Financial Assistance to Local Finance Directors
77101 Financial Assistance to Local Commissioners of the Revenue for Tax Value Certification
77201 Financial Assistance to Attorneys for the Commonwealth
77301 Financial Assistance to Circuit Court Clerks
77401 Financial Assistance to Local Treasurers
Targets and Baselines
Name Date Result Note
Baseline None None
Short Target 2025 None None
Long Target 2027 None None
Results
Year Result Note
2014 94 The overall satisfaction rate for all Constitutional Officers for fiscal year 2014 was 94
2015 94 The overall satisfaction rate for all Constitutional Officers for fiscal year 2015 was 94
2016 96 The overall satisfaction rate for all Constitutional Officers for fiscal year 2016 was 96
2017 Measure results are available for a fiscal year at the conclusion of the second quarter following the close of the noted fiscal year (e.g., 2017 measure data will be available at the end of December, 2017), based upon the compilation of the results of a survey distributed after the close of the noted fiscal year
Measure ID M157SA12002
Measure Class Other Agency
Measure Type Output
Year Type State FY
Preferred Trend Increase
Frequency Annually
Statistical Unit percentage
sp134 Performance Measure - 06-07-2025 18:00:29