|
Measure Last Modified
08-29-2024 02:47 p.m.
|
Measure Last Published
08-30-2024 02:12 p.m.
|
Status
Active
|
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Data Source and Calculation
<p>The Department of Accounts (DOA), system owner of Cardinal, is responsible for providing system availability to its customer state agencies. The Virginia Information Technologies Agency (VITA) provides the infrastructure to deliver the system to DOA's customers and provides the data for this measure to ensure DOA service levels are met. The percentage is calculated by dividing total number of work days the system is available to customer state agencies by the total number of work days in the period.</p>
|
| Enterprise Priorities and Strategies |
| Initiative |
Priority |
Strategy |
| Government and Citizens |
Customer Service |
Deliver high quality products and services to customers in a timely manner. |
| Service Area Code |
Service Area Name |
| Name |
Date |
Result |
Note |
| Baseline |
06-30-2022 |
99.87 |
|
| Short Target 2025 |
|
99.0 |
|
| Long Target 2027 |
|
99.0 |
|
| Year |
Result |
Note |
| 2013 |
99.90 |
|
| 2014 |
100.00 |
|
| 2015 |
99.90 |
|
| 2016 |
99.90 |
|
| 2017 |
99.90 |
|
| 2018 |
99.90 |
|
| 2019 |
99.90 |
|
| 2020 |
99.40 |
|
| 2021 |
99.91 |
|
| 2022 |
99.87 |
|
| 2023 |
99.86 |
|
| 2024 |
|
|
| 2025 |
|
|
|
| Measure ID |
M151SA12002 |
| Measure Class |
Other Agency |
| Measure Type |
Output |
| Year Type |
State FY |
| Preferred Trend |
Stable |
| Frequency |
Annually |
| Statistical Unit |
Percent |
|
Report Filter
Performance Budgeting System Reports
