Performance Measure
Report Filter
Export to
CSV
Excel
PDF
Help
Back to Report Menu
 
Agency Department of Human Resource Management (129)
Measure Name Average number of calendar days from close of evidentiary record to issuance of hearing officer decision following hearing.
Measure Last Modified
08-26-2024 04:38 p.m.
Measure Last Published
08-27-2024 07:34 p.m.
Status
Active
Data Source and Calculation
<p>For all hearing decisions issued by an EDR hearing officer during the fiscal year, calculate the number of days between close of the evidentiary record (generally date of hearing) and the issuance date of the resulting hearing decision. Exception: documented extensions for good cause or delays due to events over which the hearing officer has no control, such as serious illness or death, will not count toward the 20 day period.  Percentage is derived from the total number of hearings issued within 20 calendar days divided by the total number of hearings issued.  Source: EDR hearings database. Measuring turnaround time from the close of the evidentiary record is consistent with regulatory "time to disposition" standards for other similar administrative proceedings, e.g., Virginia Administrative Process Act hearings (90 days from the date of hearing); North Carolina grievance hearings (45 days from the close of the hearing record); West Virginia grievance hearings (30 days from date of hearing); South Carolina grievance hearings (20 days from conclusion of hearing).</p>
Enterprise Priorities and Strategies
Initiative Priority Strategy
Associated Service Areas
Service Area Code Service Area Name
70416 Employee Dispute Resolution Services
Targets and Baselines
Name Date Result Note
Baseline None
Short Target 2025 None
Long Target 2027 None
Results
Year Result Note
2013 83
2014 84 EDR saw a slight increase (less than 2+) in the total number of hearings in fiscal year 2014, with a total of 191 hearings held with decisions issued. The average turnaround time for all hearing officers improved slightly in FY2014 to just under 13 days, leading to only 84+ of cases being decided within the 20-day target.
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024 84
2025
Measure ID M129SA12002
Measure Class Other Agency
Measure Type Outcome
Year Type State FY
Preferred Trend Increase
Frequency Annually
Statistical Unit Average
sp134 Performance Measure - 06-07-2025 20:35:48