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Agency Department for the Deaf and Hard-Of-Hearing (751)
Measure Name Increase number of coordinated government requests for provision of interpreters & captioning services (8% annual increase)
Measure Last Modified
09-03-2024 11:14 a.m.
Measure Last Published
10-04-2024 10:05 a.m.
Status
Active
Data Source and Calculation
Interpreter Services Manager and Coordinator and COV employees. Daily requests are reported live in the ISP database
Enterprise Priorities and Strategies
Initiative Priority Strategy
Associated Service Areas
Service Area Code Service Area Name
45005 Consumer, Interpreter, and Community Support Services
Targets and Baselines
Name Date Result Note
Baseline 12-31-2021 1071.0
Short Target 2025 12-31-2025 1458.0
Long Target 2027 12-31-2027 None
Results
Year Q1 Q2 Q3 Q4 Note
2022 302 262 350 340
2023 388 371 391 352
2024 408 383
2025
Measure ID 751.0011
Measure Class Agency Key
Measure Type Output
Year Type State FY
Preferred Trend Increase
Frequency Quarterly
Statistical Unit # of requests
sp134 Performance Measure - 06-07-2025 06:47:38