Performance Measure

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| Agency |
Department for the Deaf and Hard-Of-Hearing (751) |
| Measure Name |
Increase number of coordinated government requests for provision of interpreters & captioning services (8% annual increase)
|
|
Measure Last Modified
09-03-2024 11:14 a.m.
|
Measure Last Published
10-30-2025 11:49 a.m.
|
Status
Active
|
|
Data Source and Calculation
Interpreter Services Manager and Coordinator and COV employees. Daily requests are reported live in the ISP database
|
| Enterprise Priorities and Strategies |
| Initiative |
Priority |
Strategy |
| Service Area Code |
Service Area Name |
| 45005 |
Consumer, Interpreter, and Community Support Services |
| Name |
Date |
Result |
Note |
| Baseline |
12-31-2021 |
1071.0 |
|
| Short Target 2025 |
12-31-2025 |
1458.0 |
|
| Long Target 2027 |
12-31-2027 |
None |
|
| Baseline |
|
None |
|
| Year |
Q1 |
Q2 |
Q3 |
Q4 |
Note |
| 2022 |
302 |
262 |
350 |
340 |
|
| 2023 |
388 |
371 |
391 |
352 |
|
| 2024 |
408 |
383 |
349 |
333 |
|
| 2025 |
318 |
376 |
366 |
|
|
| 2026 |
|
|
|
|
|
|
| Measure ID |
751.0011 |
| Measure Class |
Agency Key |
| Measure Type |
Output |
| Year Type |
State FY |
| Preferred Trend |
Increase |
| Frequency |
Quarterly |
| Statistical Unit |
# of requests |
|
sp134 Performance Measure - 12-24-2025 22:38:33
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https://reports.dpb.virginia.gov/sp134?measureid=751.0011