Department of Behavioral Health and Developmental Services (720)
Measure Name
Percentage of licensing investigations closed within 90 days
Measure Last Modified
11-19-2020 02:53 p.m.
Measure Last Published
03-31-2022 11:27 a.m.
Status
Active
Data Source and Calculation
Source: The DBHDS licensing automated tracking system, OLIS
Calculation: The number of cases where the sum of days between the date a complaint is received and the date the investigation is closed with no corrective action plan (CAP) required or the date that a CAP is issued where the above calculation is less than or equal to 90 days. Take the number of cases less than or equal to 90 days divided by the total number of cases.
Enterprise Priorities and Strategies
Initiative
Priority
Strategy
Government and Citizens
Customer Service
Deliver high quality products and services to customers in a timely manner.