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Agency Jamestown-Yorktown Foundation (425)
Measure Name Percentage of visitors surveyed rating their experience good or excellent
Measure Last Modified
08-30-2024 03:25 p.m.
Measure Last Published
09-03-2024 11:15 p.m.
Status
Active
Data Source and Calculation
<p>Visitor survey:[number of good responses + number of excellent responses] / total number of responses x 100. Date Source: {Summer or Fall} Visitor Survey; section I or II</p>
Enterprise Priorities and Strategies
Initiative Priority Strategy
Economy Business Climate and Economic Development Promote Virginia’s competitive business climate to maintain the designation as the best state for business.
Associated Service Areas
Service Area Code Service Area Name
14503 Education and Extension Services
Targets and Baselines
Name Date Result Note
Baseline 06-30-2022 95.0
Short Target 2025 None
Long Target 2027 None
Results
Year Result Note
1999 99.0
2000 99.0
2001 99.0
2002 99.0
2003 99.0
2004 99.0
2005 99.0
2006 99.0
2007 99.0
2008 99.0
2009 99.0
2010 99.0
2011 99.6 Customer survey results for FY 2011 were 98.8 percent "Good" or "Excellent" ratings.
2012 99.6 Customer survey results for FY 2012 were 99.6 percent ”Good” or ”Excellent” ratings.
2013 99.7 Customer survey results for FY 2013 were 99.7 percent ”Good” or ”Excellent” ratings.
2014 99.9 Customer survey results for FY 2014 were 99.92 percent ”Good” or ”Excellent” ratings.
2015 97.4 Customer survey results for FY 2015 were 97.4 percent ”Good” or ”Excellent” ratings.
2016 99.3 Customer survey results for FY 2016 were 97.3 percent ”Good” or ”Excellent” ratings.
2017 98.3 Customer survey results for FY 2017 were 98.3 percent “Good” or “Excellent” ratings.
2018 99.5 Customer survey results for FY 2018 were 99.5 percent “Good” or “Excellent” ratings.
2019 99.7 Customer survey results for FY 2019 were 99.7 percent “Good” or “Excellent” ratings
2020 99.5 Customer survey results for FY 2020 were 99.5 percent “Good” or “Excellent” ratings
2021 99.8 Customer survey results for FY 2021 were 99.8 percent “Good” or “Excellent” ratings.
2022 99.7 Customer survey results for FY 2022 were 99.7 percent “Good” or “Excellent” ratings.
2023 99.7 Customer survey results for FY 2023 were 99.7 percent “Good” or “Excellent” ratings.
2024
2025
Measure ID 42514503.003.001
Measure Class Agency Key
Measure Type Outcome
Year Type State FY
Preferred Trend Stable
Frequency Annually
Statistical Unit percentage
sp134 Performance Measure - 06-07-2025 07:59:35