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Agency Department of Energy (409)
Measure Name Percentage of customers satisfied with coal mine safety information and data provided by the Department of Mines, Minerals and Energy.
Measure Last Modified
09-29-2022 10:18 a.m.
Measure Last Published
08-02-2019 12:14 p.m.
Status
Active
Data Source and Calculation
<p>Data is taken from customer survey questions addressing satisfaction with the Department of Mines, Minerals and Energy's Division of Mines safety information. The percentage of customers rating themselves as satisfied is calculated. The measurement is based on the five year rolling average.</p>
Enterprise Priorities and Strategies
Initiative Priority Strategy
Associated Service Areas
Service Area Code Service Area Name
50605 Coal Worker Safety
Targets and Baselines
Name Date Result Note
Baseline None
Short Target 2025 None None
Long Target 2027 None None
Results
Year First Half Second Half Note
2003 94.0 100.0
2004 96.0 95.0
2005 94.5 100.0
2006 97.5 97.5
2007 100.0 100.0
2008 97.8 97.5 DMME discovered a data entry error that resulted in raw, unaveraged data entered. The error has been corrected.
2009 97.9 98.2
2010 98.5 98.3
2011 98.5 98.6
2012 98.6 98.6
2013 98.6 98.8
2014 98.8 99.1
2015 99.3 99.5
2016 99.5 99.1 2nd half results only reflect surveys from the third quarter. No surveys were conducted in fourth quarter of fiscal year 2016.
2017 99.0 99.0
2018 99.2 99.1
2019 99.1
Measure ID 40950605.005.001
Measure Class Other Agency
Measure Type Outcome
Year Type State FY
Preferred Trend Stable
Frequency Semi-Annually
Statistical Unit Percentage
sp134 Performance Measure - 06-07-2025 20:05:46