Percent of Virginia Jobs Investment Program customers rating the overall program as "Excellent" or "Good"
Measure Last Modified
Measure Last Published
Status
Active
Data Source and Calculation
<p><span style="font-family: Verdana; color: black; font-size: 7.5pt;">The Virginia Jobs Investment Program conducts an annual electronic client satisfaction survey regarding project managers’ professionalism, accessibility, responsiveness, flexibility, and helpfulness. The survey also asks for feedback on the overall program’s ease of use and responsiveness to their needs. The surveys are tallied up and calculated based on the number we receive from the projects. </span></p>
Enterprise Priorities and Strategies
Initiative
Priority
Strategy
Associated Service Areas
Service Area Code
Service Area Name
Targets and Baselines
Name
Date
Result
Note
Baseline
None
None
Short Target 2025
None
None
Long Target 2027
None
None
Baseline
None
None
Results
Year
Result
Note
2003
90.00000
The survey has not been completed for FY2008.
2004
95.00000
The survey has not been completed for FY2008.
2005
94.00000
The survey has not been completed for FY2008.
2006
98.00000
The survey has not been completed for FY2008.
2007
100.00000
The survey has not been completed for FY2008.
2008
99.00000
The survey has not been completed for FY2008.
2009
96.00000
The survey has not been completed for FY2008.
2010
100.00000
The survey has not been completed for FY2008.
2011
100.00000
None
2012
None
No survey was done this year because the Virginia Jobs Investment Program had installed a new database and was working with the final report numbers with the contractor to ensure the data was correct. Another issue was dealing with 4 different audits at the same time made it difficult to draft and compile a survey to send out to the companies participating in the Virginia Jobs Investment Program.