Department for Aging and Rehabilitative Services (262)
Measure Name
Accuracy of Disability Decisions
Measure Last Modified
09-03-2024 12:44 p.m.
Measure Last Published
09-03-2024 12:45 p.m.
Status
Active
Data Source and Calculation
This measure is the percent of accurate proposed decisions, based on reviews performed by the Disability Determination Services' Quality Assurance Team. Typically, the team reviews a minimum of 40 proposed decisions per analyst on an annual basis. Any discovered inaccuracies are corrected prior to the final decision. This measure is calculated on the federal fiscal year (October 1-September 30).
Enterprise Priorities and Strategies
Initiative
Priority
Strategy
Government and Citizens
Customer Service
Deliver high quality products and services to customers in a timely manner.
Associated Service Areas
Service Area Code
Service Area Name
46102
Social Security Disability Determination
Targets and Baselines
Name
Date
Result
Note
Baseline
06-30-2022
97.9
Short Target 2025
98.1
Long Target 2027
98.3
Results
Year
Result
Note
2009
97.40
2010
97.84
2011
97.20
2012
97.80
2013
97.30
2014
98.30
DARS is pleased that the minimum goal of 97.3+ was surpassed in 2014.
2015
99.10
Additional full-time training staff and increased use of VTC for training has enhanced performance.