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Agency Frontier Culture Museum of Virginia (239)
Measure Name Percentage of FCM visitors who rate program effectiveness as good or excellent on the Museum Visitor Report Card.
Measure Last Modified
09-03-2024 01:52 p.m.
Measure Last Published
09-02-2022 04:10 p.m.
Status
Active
Data Source and Calculation
<p>The delivery of revised programs will monitored monthly by service area supervisory staff. Programs will be observed randomly each month and evaluated. Interviews will be conducted with selected visitors to receive feed-back on effectiveness of programs. An effort will be made to have as many visitors as feasible complete museum cards. Teachers will also be encouraged to provide feed-back through the field-trip evaluation form to determine effectiveness of educational programs in serving their needs. Evaluation of results will be compiled, analyzed and reported on a monthly basis to FCM management. Reports will be used to provide continuing improvement of programs.</p>
Enterprise Priorities and Strategies
Initiative Priority Strategy
Associated Service Areas
Service Area Code Service Area Name
Targets and Baselines
Name Date Result Note
Baseline None
Short Target 2025 None None
Long Target 2027 None None
Results
Year Q1 Q2 Q3 Q4 Note
2007 99 99 100 97 FY2011-Q1: 316 visitor report cards collected, 315 rated experience good or excellent. FY2011-Q2: 121 visitor report cards collected, 121 rated experience good or excellent. FY2011-Q3: 37 visitor report cards collected, 37 rated experience good or excellent. FY2011-Q4: 196 visitor report cards collected, 195 rated experience good or excellent.
2008 99 90 97 97 FY2011-Q1: 316 visitor report cards collected, 315 rated experience good or excellent. FY2011-Q2: 121 visitor report cards collected, 121 rated experience good or excellent. FY2011-Q3: 37 visitor report cards collected, 37 rated experience good or excellent. FY2011-Q4: 196 visitor report cards collected, 195 rated experience good or excellent.
2009 94 100 100 99 FY2011-Q1: 316 visitor report cards collected, 315 rated experience good or excellent. FY2011-Q2: 121 visitor report cards collected, 121 rated experience good or excellent. FY2011-Q3: 37 visitor report cards collected, 37 rated experience good or excellent. FY2011-Q4: 196 visitor report cards collected, 195 rated experience good or excellent.
2010 99 100 100 99 FY2011-Q1: 316 visitor report cards collected, 315 rated experience good or excellent. FY2011-Q2: 121 visitor report cards collected, 121 rated experience good or excellent. FY2011-Q3: 37 visitor report cards collected, 37 rated experience good or excellent. FY2011-Q4: 196 visitor report cards collected, 195 rated experience good or excellent.
2011 99 100 100 99 FY2011-Q1: 316 visitor report cards collected, 315 rated experience good or excellent. FY2011-Q2: 121 visitor report cards collected, 121 rated experience good or excellent. FY2011-Q3: 37 visitor report cards collected, 37 rated experience good or excellent. FY2011-Q4: 196 visitor report cards collected, 195 rated experience good or excellent.
2012 99 99 100 99 FY2012-Q4: 215 visitor report cards collected; 214 rated experience good or excellent.
2013 100 100 100 99 FY2013-Q1: 113 visitor report cards collected, 113 rate experience good or excellent; Q2: 24 collected, 24 good or excellent; Q3: 11 collected, 11 good or excellent; Q4: 55 collected, 54 good or excellent.
2014 99 99 100 100 FY2014-Q1: 95 visitor report cards collected, 94 rated experience good or excellent; Q2: 42 collected, 41 good or excellent; Q3: 12 collected, 12 good or excellent; Q4: 83 collected, 83 good or excellent.
2015 100 100 100 98 FY2015 -Q1: 84 visitor report cards submitted, 84 rated experience good or excellent; Q2: 35 report cards submitted, 35 rated experience good or excellent;Q3: 9 report cards submitted, 9 rate experience as good or excellent; Q4: 61 report cards submitted, 60 rate experience as good or excellent, 1 does not rate experience.
2016 100 100 100 100 FY2016-Q1: 44 visitor report cards collected, 44 rated experience good or excellent; Q2: 8 visitor report cards collected, 8 rated the experience good or excellent; Q3: 11 report cards collected, 11 rated the experience good or excellent; 25 visitor report cards collected, 25 rate the experience good or excellent.
2017 99 100 100 100 FY2017-Q1: 25 visitor report cards collected, 24 rated the experience good or excellent; Q2: 2 report cards collected, 2 rated experience as good or excellent; Q3: 4 report cards collected, 4 rated the experience good or excellent; Q4: 11 cards collected, 11 cards rated experience good or excellent.
2018 99 100 100 100 FY2018 - Q1: 64 visitor report cards collected, 63 rated the experience good or excellent; Q2: 11 visitor report cards collected, 11 rated the experience good or excellent; Q3: 5 visitor report cards collected, 5 rated the experience good or excellent; Q4: 34 visitor report cards collected, 34 rated the experience good or excellent.
2019 91 100 100 88 FY2019 - Q1: 34 visitor report cards collected, 31 rated the experience good or excellent; Q2: 4 visitor report cards collected, 4 rated the experience good or excellent; Q3: 1 visitor report cards collected, 1 rated the experience good or excellent; Q4: 9 visitor report cards collected, 9 rated the experience good or excellent.
Measure ID 23914503.001.002
Measure Class Agency Key
Measure Type Outcome
Year Type State FY
Preferred Trend Stable
Frequency Quarterly
Statistical Unit Total Number
sp134 Performance Measure - 06-07-2025 17:33:53