Tracking awareness, engagement, and conversion for the purpose of measuring social media metrics across all platforms.
Measure Last Modified
05-06-2025 02:05 p.m.
Measure Last Published
09-03-2024 09:27 a.m.
Status
Active
Data Source and Calculation
The Public Relations Office will collect and calculate the number of “followers” of VSP’s Facebook, Instagram, Twitter and LinkedIn accounts in order to identify the effectiveness of the Department’s social media marketing, educational, and outreach objectives.
Enterprise Priorities and Strategies
Initiative
Priority
Strategy
Associated Service Areas
Service Area Code
Service Area Name
30201
Information Technology Systems and Planning
39901
General Management and Direction
Targets and Baselines
Name
Date
Result
Note
Baseline
None
Short Target 2025
None
Long Target 2027
None
Results
Year
Result
Note
2021
2022
2023
5.1
2024
11.2
The significant increases in our social media followers can be directly attributed to the hiring of a department social media coordinator.