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Agency Department of State Police (156)
Measure Name Percentage of community survey respondents that rate VSP as “To a great extent” or “A lot” (ratings combined) when asked, “Do you feel the Virginia Department of State Police is a professional, credible and trusted organization?”
Measure Last Modified
07-07-2025 12:24 p.m.
Measure Last Published
09-03-2024 09:27 a.m.
Status
Active
Data Source and Calculation
The Department maintains a community survey mechanism to determine the level of public satisfaction with the Virginia State Police. The survey is available on the State Police website, advertised on posters and business cards at each of our offices, and periodically posted on social media platforms. Survey questions are designed to solicit input from our customers (the public) on how we are performing and to gauge public perceptions about the agency.
Enterprise Priorities and Strategies
Initiative Priority Strategy
Associated Service Areas
Service Area Code Service Area Name
30209 Dispatch and Telecommunications Support
31006 Crime Investigation and Intelligence Services
31007 Uniform Patrol Services (Highway Patrol)
Targets and Baselines
Name Date Result Note
Baseline None
Short Target 2025 None
Long Target 2027 None
Baseline None
Results
Year Result Note
2021
2022
2023 70.8
2024 77.9
2025
Measure ID 156.0003
Measure Class Agency Key
Measure Type Outcome
Year Type State FY
Preferred Trend Increase
Frequency Annually
Statistical Unit
sp134 Performance Measure - 10-31-2025 17:04:31