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Agency Department of Motor Vehicles (154)
Measure Name Number of other Government services transactions performed
Measure Last Modified
08-30-2022 11:03 a.m.
Measure Last Published
11-14-2018 10:49 a.m.
Status
Active
Data Source and Calculation
Information for this measure is captured on the Customer Service Management Monthly Report and compiled by Business and Analytical Services
Enterprise Priorities and Strategies
Initiative Priority Strategy
Transportation Engagement Guarantee that local governments and citizens play a meaningful role in transportation decision-making.
Associated Service Areas
Service Area Code Service Area Name
60101 Customer Service Centers Operations
Targets and Baselines
Name Date Result Note
Baseline None
Short Target 2025 None None
Long Target 2027 None None
Results
Year Result Note
2014 135,732
2015 149,151
2016 193,841
2017 272,599
2018 325,469
2019 337,815
2020 269,289 The measure result was affected by the COVID-19 pandemic and the temporary closure of our Customer Service Centers.
2021 95,882 The measure result was affected by the COVID-19 pandemic. Services for MorphoTrust Reports: Universal Enrollment Services (UES) have been suspended since the beginning of the pandemic.
2022
Measure ID 154.0002
Measure Class Agency Key
Measure Type Output
Year Type State FY
Preferred Trend Increase
Frequency Annually
Statistical Unit Number
sp134 Performance Measure - 06-07-2025 18:27:06