Number of other Government services transactions performed
Measure Last Modified
08-30-2022 11:03 a.m.
Measure Last Published
11-14-2018 10:49 a.m.
Status
Active
Data Source and Calculation
Information for this measure is captured on the Customer Service Management Monthly Report and compiled by Business and Analytical Services
Enterprise Priorities and Strategies
Initiative
Priority
Strategy
Transportation
Engagement
Guarantee that local governments and citizens play a meaningful role in transportation decision-making.
Associated Service Areas
Service Area Code
Service Area Name
60101
Customer Service Centers Operations
Targets and Baselines
Name
Date
Result
Note
Baseline
None
Short Target 2025
None
None
Long Target 2027
None
None
Results
Year
Result
Note
2014
135,732
2015
149,151
2016
193,841
2017
272,599
2018
325,469
2019
337,815
2020
269,289
The measure result was affected by the COVID-19 pandemic and the temporary closure of our Customer Service Centers.
2021
95,882
The measure result was affected by the COVID-19 pandemic. Services for MorphoTrust Reports: Universal Enrollment Services (UES) have been suspended since the beginning of the pandemic.