Percentage of valid unclaimed property claims paid within 30 calendar days.
Measure Last Modified
05-18-2023 03:52 p.m.
Measure Last Published
08-30-2024 02:13 p.m.
Status
Active
Data Source and Calculation
<p>Data source is internal system records of claims made and payments made. Calculation is the total number of claims paid within 60 calendar days divided by the total number of valid claims received for the report month, computed on a monthly basis and averaged for the quarter.</p>
Enterprise Priorities and Strategies
Initiative
Priority
Strategy
Government and Citizens
Fiscal Stewardship
Manage public resources efficiently and effectively in challenging economic conditions.
Government and Citizens
Customer Service
Deliver high quality products and services to customers in a timely manner.
Associated Service Areas
Service Area Code
Service Area Name
73207
Unclaimed Property Administration
Targets and Baselines
Name
Date
Result
Note
Baseline
06-30-2022
99.0
Short Target 2025
None
Long Target 2027
None
None
Results
Year
Q1
Q2
Q3
Q4
Note
2018
84.16
96.95
99.17
99.47
These results reflect a goal for timely processing within a 60 day period.
2019
99.76
99.77
99.96
99.80
These results reflect a goal for timely processing within a 60 day period.
2020
99.90
99.80
99.70
99.93
These results reflect a goal for timely processing within a 60 day period.
2021
99.90
99.80
99.90
100.00
These results reflect a goal for timely processing within a 60 day period.
2022
100.00
100.00
99.90
100.00
These results reflect a goal for timely processing within a 60 day period.