|
Measure Last Modified
08-29-2024 02:28 p.m.
|
Measure Last Published
08-30-2024 02:12 p.m.
|
Status
Active
|
|
Data Source and Calculation
<p>The Department of Accounts (DOA), system owner of financial management systems, is responsible for providing system availability to its state agency customers. Virginia Information Technologies Agency/Northrop Grumman (VITA/NG) provides the infrastructure to deliver these systems to DOA's customers and provides the data for this measure to ensure DOA service levels are met. The percentage is calculated by dividing the number of work days the systems administered by DOA are available to customer state agencies by the total number of work days for the period.</p>
|
| Enterprise Priorities and Strategies |
| Initiative |
Priority |
Strategy |
| Government and Citizens |
Customer Service |
Deliver high quality products and services to customers in a timely manner. |
| Service Area Code |
Service Area Name |
| Name |
Date |
Result |
Note |
| Baseline |
06-30-2022 |
100.0 |
|
| Short Target 2025 |
|
100.0 |
|
| Long Target 2027 |
|
100.0 |
|
| Year |
Result |
Note |
| 2011 |
100.00 |
|
| 2012 |
100.00 |
|
| 2013 |
99.90 |
|
| 2014 |
100.00 |
|
| 2015 |
99.90 |
|
| 2016 |
100.00 |
|
| 2017 |
99.90 |
|
| 2018 |
99.51 |
|
| 2019 |
99.93 |
|
| 2020 |
99.93 |
|
| 2021 |
100.00 |
|
| 2022 |
100.00 |
|
| 2023 |
100.00 |
|
| 2024 |
|
|
| 2025 |
|
|
|
| Measure ID |
15172404.001.003 |
| Measure Class |
Agency Key |
| Measure Type |
Output |
| Year Type |
State FY |
| Preferred Trend |
Stable |
| Frequency |
Annually |
| Statistical Unit |
Percent |
|
Report Filter
Performance Budgeting System Reports
