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Agency Virginia Information Technologies Agency (136)
Measure Name Accelerate Telco Order Processing
Measure Last Modified
08-27-2024 01:55 p.m.
Measure Last Published
09-05-2024 11:55 a.m.
Status
Active
Data Source and Calculation
Average time to process telco order per month (in hours)
Enterprise Priorities and Strategies
Initiative Priority Strategy
Associated Service Areas
Service Area Code Service Area Name
89900 Administrative and Support Services
Targets and Baselines
Name Date Result Note
Baseline 01-01-2024 48.0
Short Target 2025 06-30-2025 24.0
Long Target 2027 None
Results
Year Q1 Q2 Q3 Q4 Note
2023
2024
2025
Measure ID 136.0051
Measure Class Productivity
Measure Type Output
Year Type Calendar
Preferred Trend Increase
Frequency Quarterly
Statistical Unit #
sp134 Performance Measure - 06-07-2025 12:10:24